Reshaping Workforce Management: A Conversation with Ringo CRO, Milan Boulette

As healthcare organizations face mounting staffing challenges, rising labor costs, and operational inefficiencies, choosing the right workforce management solution is crucial for long-term success. Unlike traditional vendor management systems owned by staffing firms, Ringo remains truly vendor-neutral, ensuring a transparent, competitive, and cost-effective approach to managing contingent labor. In this exclusive interview, Milan Boulette, CRO of Ringo VMS, discusses how Ringo is reshaping the industry with strategic partnerships, cutting-edge technology, and a data-driven approach—helping healthcare organizations take control of their workforce in 2025 and beyond.
Strategic Growth & Market Positioning
How does Ringo differentiate itself in a competitive healthcare workforce management market, and what strategies are you implementing to drive revenue growth in 2025?
Ringo is one of the only vendor-neutral healthcare VMS solutions, meaning we’re not owned by a staffing agency. This allows us to focus solely on efficiency, cost savings, and transparency for our clients. By streamlining workflows and reducing administrative burdens, we help organizations cut contract labor expenses by 15% and reduce onboarding time by 38%, directly impacting cost control and revenue growth.Client & Partnership Development
How does Ringo build long-term partnerships and how does client feedback shape your strategy?
We take a consultative approach, tailoring solutions to each healthcare organization’s unique needs. Our high-touch engagement model ensures continuous support long after implementation. Regular client and vendor feedback helps us enhance our platform and refine our go-to-market strategy, making Ringo an evolving partner rather than just a software provider.
Sales & Revenue Optimization
What revenue opportunities exist in healthcare staffing, and how does Ringo's Vendor-Neutral model maximize ROI?
Ringo is designed to support clinical and non-clinical healthcare staffing. Ringo’s platform was built to specifically address the complexities associated with 1099 contract labor (locum tenens) and is easily configured to support less complex w2 contract labor as well as internal resource pool management. Standardizing cross-functional workflows within a single workforce management platform simplifies processes, improves communication, and delivers greater visibility.
Because we do not compete with vendors to fill business, our vendor-neutral model seamlessly aligns vendor capabilities to client demand while fostering competition to drive down costs.
Technology & Value Proposition
How do Ringo's innovations like Ringo Vitals™, Report Explorer, and shift scheduling, provide a competitive edge for hospitals, healthcare facilities, and staffing firms?
- Ringo Vitals™ provides real-time insights into staffing levels, compliance, and workforce costs, enabling better decision-making and operational efficiency.
- Report Explorer gives hospitals and healthcare facilities instant access to real-time workforce data, enabling faster decision-making, cost control, and improved staffing efficiency. With customizable, on-demand reporting, administrators can track labor costs, compliance, and vendor performance, ensuring agility in a rapidly evolving industry.
- Shift scheduling streamlines internal and agency staffing, minimizing errors, reducing scheduling conflicts, and preventing burnout. By clearly defining demand and resource allocation, Ringo helps clients lower costs by optimizing utilization—balancing price, demand, and workforce efficiency.
Future of Healthcare Workforce Management
What trends are shaping the future, and how is Ringo staying ahead?
AI and automation will play a key role in predictive staffing analytics, workforce scheduling, and recruitment optimization. Ringo is at the forefront of integrating data-driven insights into workforce management, allowing organizations to anticipate staffing needs, improve efficiency, and enhance decision-making—helping healthcare providers adapt to industry changes with confidence.
For more information on the future of healthcare workforce management, reach out to our Chief Revenue Officer, Milan Boulette for a quick chat.