Client Success isn’t just about solving problems—it’s about driving growth. At Ringo, we view our Client Success team as a critical growth engine that helps clients and the business thrive.
“Our goal is to make every client a long-term partner,” Terri Garrett, Executive Director of Client Success says. That means looking beyond initial implementation to uncover opportunities for expansion, optimization, and continuous value delivery.
We track what matters most to clients: time-to-fill, cost savings, utilization, satisfaction, and retention. Our team is accountable for helping clients achieve measurable improvements, and we celebrate success together.
Satisfied clients not only stay—they grow with us. By investing in client relationships and outcomes, we increase retention and unlock new revenue opportunities through cross-sell and referrals.
Client Success is more than a service model—it’s a strategy. At Ringo, we help healthcare organizations achieve their workforce goals while driving mutual growth, one successful partnership at a time.