At Ringo, client feedback is more than a checkbox. It’s the foundation of how we evolve our platform, refine our services, and deliver exceptional outcomes.
Feedback that Fuels Innovation
Terri Garrett, Executive Director of Client Success shares, “Our product team meets weekly with Client Success to ensure client feedback is directly influencing our roadmap.” Many of Ringo’s most popular features—like Flex Reporting and shift scheduling—were born from user input and validated through hands-on collaboration.
Empowering Clients to Co-Create Solutions
We believe in empowering clients to shape the future of workforce management. From feature pilots to feedback sessions, we treat every client as a partner in innovation. This co-creation process ensures the platform reflects real-world needs and evolves with the industry.
Transparency and Trust
Open feedback loops build trust and transparency. Ringo’s CSMs maintain continuous communication with clients through quarterly business reviews, monthly check-ins, and real-time responsiveness.
Voices that Drive Innovation
At Ringo, client voices aren’t just heard—they drive our innovation. By treating feedback as a strategic asset, we ensure our platform delivers exactly what healthcare organizations need to succeed.
